FERBILUX CUSTOMER CARE

Shipping Policy

Last updated: September 17, 2026

U.S. Shipping

FERBILUX offers free U.S. shipping on orders $70 or more. Orders under $70 may have a shipping charge shown at checkout. The specific charge depends on the order and shipping details shown at checkout.

Order Processing

Orders are prepared for shipment after payment is successfully completed. FERBILUX does not promise a fixed processing time.

Delivery

Delivery time may vary depending on the destination, shipping carrier, product availability, weather, or carrier delays. FERBILUX does not promise a specific delivery timeframe or guaranteed delivery date.

Tracking

Tracking is available when provided. Customers may receive tracking details after the order ships.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If an order has not yet shipped, FERBILUX may be able to update the address after the customer contacts support.

Lost, Damaged, or Incorrect Orders

Customers should contact FERBILUX at support@ferbilux.com if an order arrives damaged, is incorrect, or appears to be lost in transit. FERBILUX will review the circumstances and provide available next steps based on the order and applicable store practices.